Cancellations & Failed Deliveries
* Any orders cancelled within 48-hours of the intended delivery date do not qualify for any refunds.
* In the unlikely event that we’re unable to complete the scheduled delivery due to access restrictions or a non-secure delivery location, failed deliveries are charged at £100 for plant hire. There will be an additional fee to redeliver.
* Where restricted access applies, if waiting times are encountered for the delivery, then additional charges may be incurred.
* If your product is faulty or arrives not as expected, please email photo evidence over within 24 hours for review.
Insurance and Liability
The customer hiring the plant is fully liable to replace damaged or stolen equipment and thus they must have the appropriate Hired Plant Insurance in place(proof will be required)
Two forms of I.D verification will be requested before delivery.
3B Plant Hire has no responsibility for any personal injury caused while using the Plant Hire equipment.
Any post sale communications regarding delivery, collection, insurance and, or damage / liabilities will be conducted directly between the third-party Plant Hire suppliers and customers.
